CEWIL Canada Complaint Policy

CEWIL Canada, formerly known as CAFCE, is a not-for-profit organization that provides a forum for the professional development of its members and establishes guidelines for planning, implementing, and maintaining quality work-integrated learning programs across Canada.

CEWIL Canada has an obligation to respond to complaints that may be lodged against a member who has allegedly behaved inappropriately while representing the association.  Complaints are to be directed to the CEWIL Canada President Elect no later than six (6) months after the incident.

Complaints or disagreements with a work-integrated learning program at an individual institution must be lodged directly with the institution. We advise that the complainant check the post-secondary institution’s grievance or appeal policy, or register their complaint with their institution’s work-integrated learning department or faculty.

CEWIL Canada follows its Fair Treatment Policy when dealing with alleged complaints. A person wishing to file a complaint must first review and follow the process set out in the Fair Treatment Policy that is available upon request (membership@cewilcanada.ca).

Please note that if the complaint involves a clear violation of accreditation guidelines and standards of an accredited institution, then this matter would be referred to the CEWIL Canada Accreditation Council.

©2006 Canadian Association for Co-operative Education (CAFCE) o/a Co-operative Education and Work-Integrated Learning (CEWIL) Canada 

Approved on February 17, 2006

Co-operative Education and Work-Integrated Learning (CEWIL) Canada is an equal opportunity educator and employer.