News > Job Opportunity: Operations Manager

Job Opportunity: Operations Manager

posted on July 26, 2019
Dalhousie University

Operations Manager

Posting Number: S100-19 
Department / Unit: Faculty of Management - General 
Location: Haliax

About Dalhousie University: 

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary: 

Graduates of the Faculty of Management are leaders and managers in the business sector, public sector, and civil society who live the Faculty’s vision of managing for the betterment of society. The Faculty has been recognized for its innovative, values-based approach to management education and research. Management Career Services (MCS) provides work-integrated learning opportunities and career education for students in the Corporate Residency MBA, Bachelor of Commerce Co-op, and Bachelor of Management programs, and supports various career education programming for students in other graduate programs within the Faculty of Management. Reporting to the Director of Management Career Services, the Operations Manager oversees the day to day operations of MCS.

Key Responsibilities:

  • Manage two full-time administrative staff, the part-time China Liaison employee, and occasional temporary or casual staff in the delivery of efficient office operations.

  • Oversee accurate student records for all supported Work Integrated Learning (WIL) Programs while providing guidance concerning work term issues, and also serving as a liaison with the Undergraduate Advising Office and MBA Program Office to resolve academic or work term problems.

  • Manage the accreditation process with Co-operative Education and Work Integrated Learning (CEWIL) Canada.

  • Identify trends and recommend policy changes to the Director.

  • Manage numerous technology systems for MCS including an integrated career and co-op portal and a learning management system.

  • Oversee development of statistics and data analysis for the unit’s annual report, CEWIL Canada accreditation, related Rowe School of Business accreditation, and additional analysis, as required.


Undergraduate degree in a related discipline, plus approximately five years’ related experience in career and employment services (or equivalent combination of training and experience). Preference given to candidates with experience in Work Integrated Learning. Relevant Masters degree, such as MBA or MPA, would be beneficial. Leadership experience (people and programs or projects) required. Must have the ability to engage stakeholders, and the ability to communicate with and understand the needs of a diverse student population. Prior experience overseeing technology highly preferred.

Job Competencies:

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (, in particular:

  • Knowledge & Thinking Skills
  • Relationship Building
  • Resource & Process Management
  • Accountability for Performance & Results
  • Respect & Inclusion

Additional Information: 

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration:

Applications from university employees and external candidates are given concurrent consideration. Among short-listed candidates, university employees will be given special consideration.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Diversity Statement: 

Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Aboriginal people, persons with a disability, racially visible persons, women, persons of minority sexual orientations and gender identities, and all candidates who would contribute to the diversity of our community. For more information, please visit

Employee Group: DPMH
Position Type: Regular, On-Going
Employment Type: Full-time 
Salary: $59,231 - $80,134 per annum
Classification: ADM-06
Provisional Statement: This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months.
Opening Date: July 24, 2019
Closing Date: August 5, 2019
Number of Vacancies: 1

Apply online here