News > Job Opportunity: Director, Experiential Learning and Outreach Support

Job Opportunity: Director, Experiential Learning and Outreach Support

posted on October 30, 2018
University of Toronto

Director, Experiential Learning and Outreach Support 
Job Number: 1804686 
Faculty / Division: Faculty of Arts and Science 
DepartmentOffice of the Dean, Arts and Science 
CampusSt. George (downtown Toronto)   

Description:  Under the general direction of the Vice-Dean Undergraduate and International, and working in coordination with various Vice-Deans (including but not limited to: Graduate Education; Strategic Initiatives and Academic Planning, and Research) and reporting to the CAO, the Director, Experiential Learning and Outreach Support (ELOS) is responsible for the strategic leadership and successful management of the Experiential Learning and Outreach Support Office. The incumbent will oversee a team of full-time professionals who ensure that the Faculty of Arts and Science provides exemplary support to departments and programs in the development of programming focused on career-engaged learning, community engagement and outreach, and experiential education programs including undergraduate research and international research activities.

The role of the Director will focus on 4 critical areas: 1) program leadership and strategy development to enhance the overall ability of the office to build research-intensive experiential learning capacity across Arts and Science Departments and Programs, and where appropriate, Colleges; 2) leadership and management of a growing and evolving team and operation of a growing unit in relation to human resources, finance, space planning, facilities management and information technology; 3) building and enhancing Experiential Learning and Outreach Support for students and faculty, including work placements of varying kinds, as well as research and international opportunities; 4) serving as a senior representative of the Experiential Learning and Outreach Support office to engage and build positive relations with community partners and employers, university partners and alumni. 

The Experiential Learning and Outreach Support Office focuses on developing and facilitating high quality career and community engagement as well as undergraduate research and international opportunities. The ELOS office provides support to departments, programs, and faculty members to provide experiential learning opportunities, as well as services to students that recognize the relationship between their academic and career goals. The Director is responsible for supporting the experiential education component of academic programs, including planning and delivery of programs related to placing students in both paid and unpaid experiential learning settings. The Director must initiate and encourage opportunities for integrative programming with relevant units within the Faculty as well as across the University, including providing support to community outreach partnerships and programming (including but not limited to high school programming to enhance diversity of student applicants) in the Faculty. The director will also foster relationships with academic departments through Chairs, program supervisors and departmental advising staff. 

The Director is also responsible for developing and implementing strategies for marketing and communications related to Experiential Learning and Outreach Support to attract and retain excellent students; ensure close connections between the Office and academic departments; create a seamless integration of services with other student services at UTSG; and oversee the development of suitable placement opportunities for students. The Director promotes a team-based model of staffing whereby each member knows, respects and supports the work of her/his colleagues and the department as a whole. 

The Director is responsible for overseeing the budget for the ELOS Office including revenue generation, and developing evaluation measures to assess the effectiveness of the work of the ELOS.


Qualifications:  Minimum Qualifications

EDUCATION: Minimum Post-graduate degree at a Masters level, with a PhD preferred, in an Arts and Science Discipline, with expertise designing and directing research-related experiential learning and outreach opportunities, or related field or equivalent combination of education and experience. Education and experience should include a focus on experiential learning principles, program planning and evaluation and issues in higher education and leadership.

EXPERIENCE: A minimum of 8 years experience as a leader and manager of a mid-sized team; demonstrated experience in a role committed to excellence in meeting the needs of students preferably in a post secondary environment. Program management experience and experience executing a departmental strategic plan is required. Experience successfully leading and managing change in a complex setting that necessitates a dynamic and responsive action oriented approach. Experience with and an understanding of the increasingly important role of employment services to students within the post secondary setting is crucial. Must have the ability to articulate a vision and formulate action plans for the strong development of experiential learning and outreach support, and have a strong understanding of business and client development. Strong management experience in a unionized environment and managing a team with multiple areas of expertise.

SKILLS: Demonstrated skills and interest in using technology in increase efficiencies. Must have strong analytical skills; experience with strategic budgeting, budget forecasting and financial analysis; adept with using critical analysis of date (including admissions, employment and survey data) to inform strategic decision-making. A creative and pragmatic, strategic thinker with strong implementation skills; proven marketing and networking talents. Demonstrated commitment to excellence in leading a diverse, professional team to achieve results and meet multiple stakeholder needs.

OTHER: Demonstrated ability to develop and promote Arts and Science programs within a highly competitive market. Must have high initiative, strong organizational and problem-solving skills, and be a strong leader who is nimble and able to embrace and manage change. Must be politically astute with the ability to undertake sensitive discussions and advocate for the ELOS office. Highly developed skills in oral and written communication, including effective presentation skills for small and large audiences. Demonstrated negotiation and conflict resolution abilities are required.

Travel: None 
Employee Group: Professional / Managerial 
Appointment Type: Budget - Continuing 
Pay Scale Group and Hiring Rate: PM 5 -- Hiring Zone: $99,743 - $116,367 -- Broadband Salary Range: $99,743 - $166,239   
Job FieldResearch & Teaching 
Job PostingOct 19, 2018 
Job ClosingNov 2, 2018, 11:59:00 PM

To apply please click here.