News > Job Opportunity: Associate Director, Work-Integrated Learning Support Services

Job Opportunity: Associate Director, Work-Integrated Learning Support Services

posted on November 2, 2017
Conestoga College

Job Title: Associate Director, Work-Integrated Learning Support Services

Competition #:17-240
Campus: Doon
Department: Co-operative Education, Career Services & Work-Integrated Learning
Pay band Range:$79,769.00 - $99,711.00
Starting Rate: $79,769.00
Posting Date: Wednesday, November 1, 2017
Closing Date: Thursday, November 16, 2017 (midnight)
Vacancy Type: Administration-Full-time


New full-time administrative position


We require a qualified individual to assume responsibility for the delivery of quality student work-integrated learning experience processes (other than co-op work terms) through the design and implementation of College-wide structures related to Unpaid Education Placements (UEPS). • Develop strategic College-wide procedures and practices for a newly-centralized organizational structure, where appropriate, and recommend to the Leadership Team for approval and implementation

  • Build a new team of placement officers focused on providing excellent service and support to students and partner sites
  • Allocate responsibility for 4,000 students and more than 7,000 placements among staff and facilitate collaboration among roles to ensure student success and partner satisfaction
  • Maintain a high level of staff performance through effective recruiting, selection, training, motivating, supervision and performance management
  • Ensure staff have the role clarity, resources and support required to be successful
  • In consultation with direct reports, develop annual performance goals for each staff member; goals must be measurable and align with the fiscal year goals and priorities of the department
  • Oversee Conestoga’s pre-practicum health and safety requirements, partner site affiliation agreements and placement processes
  • Develop and maintain a framework that encompasses the range of practicum requirements required by all programs across the College
  • Develop and oversee the implementation of a strategic plan and critical path to integrate pre-admission and continuing student requirements for practicum health and safety related requirements for each admission cycle/semester
  • Prepare an annual plan for continuous improvement
  • Prepare and monitor the WIL Support Services budget
  • Provide support for the sale of H.S.Trax and/or the Safety in the Workplace module; collaborate with the Director, Co-op, Career & WIL on Trademarking the product where appropriate
  • Develop a process and critical path related to implementing and updating Affiliation Agreements, in collaboration with the Director of Co-op, Career & WIL to ensure clarity and timeliness of development, review and approval of agreements and ensuring the contract database is complete and current
  • Develop processes for, and direct the implementation of, new and existing placements and contract requirements liaising with Program Coordinators and Placement Officers as required
  • Liaise with the Director of Co-op, Career & WIL regarding potential liability issues and matters related to insurance coverage and out-of-province placements
  • Liaise with academic departments and work collaboratively with academic Chairs to support integration of practicum and placement services
  • Develop and monitor placement processes to ensure protocols are being followed including  timely student incident reporting to Occupational Safety and WSIB and the completion of required documentation
  • Manage College-wide processes related to the Unpaid Education Placement Procedures and Processes including maintaining the WIL Guidelines document, lead its implementation and act as a resource for issues related to the procedure
  • Participate in the acquisition of a college-wide field placement management solution
  • Chair Conestoga’s Unpaid Education Placement (UEP) Committee and maintain the UEP SharePoint site
  • Manage the development and implementation of the Safety in the Workplace course; ensuring content meets legislative guidelines  


  • Master’s degree in related discipline, preferably business or management, strongly preferred
  • Five years supervisory experience
  • Experience in an educational setting an asset
  • Experience working with international students or immigrants to secure employment
  • High level of computer literacy including familiarity with a Student Information System in an academic setting is considered an asset
  • Strong organizational and interpersonal relations/conflict resolution skills
  • Knowledge of WSIB/Insurance information and contractual agreements an asset
  • Exceptional written and oral communication skills
  • Excellent communication, networking and relationship building skills
  • Knowledge of sales and marketing techniques
  • Customer service and project management skills; experience using technology to deliver services
  • Understanding of customer relationship management databases
  • Strong leadership and management skills; ability to build teams and manage change
  • Knowledge of labour market trends and community partner needs